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Returns & Exchanges
Due to the affordable nature and hygienic standards of our cosmetic products, all sales are final and we do not offer returns or exchanges. If you receive a damaged or incorrect item, please contact our support team within 14 days of delivery for a resolution.
Return Process
- 1.Inspect Your Order
Upon arrival, carefully check your package for any signs of damage or missing items from your packing slip.
- 2.Document Issues
If an item is broken or incorrect, take clear photos of the product and the shipping label to expedite your claim.
- 3.Contact Support
Email our Customer Care team with your order number and photo evidence to request a replacement or store credit.
- 4.Receive Resolution
Once approved, our team will process your replacement shipment or issue a voucher within 5-7 business days.